Thanks a ton for the recommendation! I’ve been stuck trying to figure out how to add ID verification without killing the user journey, and Trust Swiftly looks like it might be the perfect fit. Just checked out their site and it seems super straightforward. I really like the idea of customizing the flow based on user behavior. Definitely going to give it a try on our next update.

Yeah, this is a real concern — ID verification can definitely cause drop-off if it’s not handled well. What you want is something that looks trustworthy and is fast enough that users don’t get annoyed or confused. I’d recommend checking out Trust Swiftly. It’s designed to be smooth for users and customizable for businesses, which is super helpful when you're trying to find that balance between compliance and conversion. You can choose which steps to include and when to ask for them — like starting with email or phone, and only requesting an ID when needed. The whole flow feels clean and mobile-friendly, which makes a big difference. Plus, it’s fast — no weird delays or waiting for manual reviews unless you really want that. It’s a great option if you’re trying to build trust without making the process feel like a chore.